“I had no peace before BrickHouse GPS. Now, I can actually relax.”
— Angie Lopez, Owner of Angie’s Sunset Towing
Company Overview
Based in Toledo, Ohio, Angie’s Sunset Towing is a fast-growing provider of 24/7 towing and roadside assistance services. Its fleet and experienced operators support drivers throughout the region with services such as roadside assistance, wrecker towing, junk car removal, and small equipment hauling.
A Costly Lesson in Trust
With more than 35 years in the towing industry, the team behind Angie’s Sunset Towing had built a strong reputation as an independent operator. But growth brought new challenges. As the fleet grew from a single truck to multiple vehicles and drivers, keeping track of what was happening in the field became harder.
That difficulty became painfully clear when one of their tow trucks was stolen. Its license plate was stripped to dodge camera systems, and the truck was sold within a month. It was a five-figure loss the young business couldn’t risk filing an insurance claim for, and a hard reminder that theft is a risk every fleet owner has to plan for.
As Angie Lopez, Owner of Angie’s Sunset Towing, put it, “If we’d had these trackers in that truck, we would have gotten it back. We wouldn’t have gone through all that stress, or taken that loss. It would have made a world of difference.”
The Air Tag Illusion
Looking for a quick fix after the theft, Angie’s Sunset Towing turned to Air Tags to keep tabs on their remaining trucks. On paper, consumer trackers seemed like an easy, affordable way to monitor a growing fleet.
In practice, they fell short. Air Tags and similar consumer devices are built for tracking personal belongings, not for real-time GPS tracking of commercial vehicles. Angie explained that some drivers found ways to detect the devices and would turn off location sharing, leaving the business with the same blind spots it started with.
“We would drive around for two hours chasing our own trucks,” Angie said. “It would say he was here five minutes ago, then here five minutes ago. We were just chasing our tails.”
The gaps went beyond theft prevention. Without a dedicated fleet GPS tracking system, it was hard to get a full, consistent picture of daily operations, including private tow jobs that weren’t always reported back to the business. What looked like a low-cost fix ended up costing the business both revenue and accountability.
Finding a Better Way
Larger competitors had come calling, but after turning them down and doing her own research, Angie landed on BrickHouse GPS. It stood out for its value and fast turnaround, with trackers installed and running within a couple of days.
The switch also came with real customer support, something Angie said made all the difference. “I love that I can actually talk to a person instead of sitting on hold hitting buttons. It’s good to be known by a company, and I appreciate that.”
From there, the trackers became a daily fixture of running the business, mounted on the wall where every driver could see them. Location history, trip data, and second-by-second tracking replaced guesswork entirely.
“With BrickHouse, there’s no more chasing our tails, no more running around the city looking for our trucks,” Angie said. “We know where you are, down to the second.”
— Angie Lopez, Owner of Angie’s Sunset Towing
A Solution That Pays for Itself
The difference showed up almost immediately, and it showed up in the numbers. Before BrickHouse GPS, only a handful of private tows were reported each week. Once drivers knew the trucks were being tracked, that number rose sharply, recovering work that had previously gone unreported and unpaid.
That shift represents real revenue the business had been losing every week. Fuel efficiency also improved, since unaccounted trips across town were no longer slipping through the cracks.
For Angie, the change goes beyond dollars and cents. Running a business meant learning a hard lesson about trust, and BrickHouse GPS gave her the peace of mind to focus on growing the business instead of chasing down problems.
Looking back, Angie doesn’t hesitate when asked if it was worth it.
“It’s the best money I’ve spent on this business so far. I wish I’d done it right away.”
— Angie Lopez, Owner of Angie’s Sunset Towing
