Fleet Managers Asked for Better. We Built It.
There’s nowhere to hide when customers decide to tell the truth. Reviews have no mercy. That’s why we’re going to brag a little. Not because we woke up one morning and decided we were the best fleet GPS tracking solution, but because thousands of customers have been saying it for years.
Built by Customers, Backed by Reviews
Over the past several years, BrickHouse GPS has earned recognition across the Gartner Digital Markets family of software review platforms, including Capterra, GetApp, and Software Advice.
Our recent recognitions include:
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- Capterra Best Ease of Use 2026
- Software Advice Best Customer Support 2026
- Capterra Best Ease of Use 2025
- Software Advice FrontRunners 2025
- GetApp Category Leaders 2025
And then there are the ratings that matter even more:
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- 4.9/5 rating on Capterra based on verified reviews
- 4.9/5 rating on GetApp based on verified reviews
- 4.9/5 rating on Software Advice
Those numbers aren’t marketing content. They’re customer verdicts. And with all the challenges fleet managers face, it’s completely understandable that they are hard to impress. Yet, we did.
We built BrickHouse GPS around everything fleet operators hate about traditional GPS tracking providers. We’ve spent more than two decades helping businesses track vehicles, trailers, equipment, and mobile assets—long enough to understand exactly where most providers fail.
Most companies sell hardware. We solve operational problems. That distinction matters. And years of consistently exceeding expectations are paying off.
What Customers Say About BrickHouse GPS
Personalized Onboarding Isn’t a Luxury Here
Most fleet technology companies have perfected the art of handing customers a login and wishing them luck. That’s not onboarding. That’s abandonment.
Whether you’re implementing fleet GPS tracking, an Electronic Logging Device, a dashcam, or any other asset tracking technology, success starts with setup. That’s why every BrickHouse GPS customer receives personalized onboarding. There are no crowded webinars, no training sessions with fifty strangers, and no generic templates. Just your business and a dedicated representative focused on your specific operation.
Different fleets have different challenges. We understand that and we address them accordingly.
We Build the Platform Around Your Operation
Technology only works if it’s configured correctly. Yet many providers still operate under a simple strategy: sell the software, hand over the login, and move on. That’s not our approach.
Our team helps configure vehicles, assets, geofences, alerts, reports, user permissions, tracking preferences, and compliance workflows. We make sure it starts right.
No Contracts Required. Good Service Doesn’t Need Hostages
We don’t believe businesses should stay because they’re trapped. We believe they should stay because the service works. Too many GPS tracking providers rely on lengthy contracts to compensate for poor customer experiences. We rely on performance.
Real People. Real Support
Nobody wakes up excited to call support. But when you need help, you need it fast. That’s why one of our proudest recognitions is the Software Advice Best Customer Support 2026 award.
We’ve invested heavily in AI-powered capabilities across our platform, but when customers need assistance, they get access to real people. Not endless phone trees. Not support tickets disappearing into a black hole. Not a chatbot pretending to understand fleet operations. Actual people.
Great Service Doesn’t Earn 4.9 Ratings by Itself
If support was the only thing we offered, these awards wouldn’t exist.
The technology has to deliver too.
We have the Broadest Hardware Portfolio in the Industry
Every fleet is different. That’s why we offer solutions that match operational realities instead of forcing businesses into a one-size-fits-all platform. Choose from long-term hardwired installs or portable battery-powered trackers for trailers, tools, and equipment.
Open Integration Capabilities
One of the biggest frustrations in fleet management is software that refuses to work with anything else. That’s why our platform is designed to integrate with existing business systems. Customers can manage operations through our web platform and mobile applications, connect through APIs, synchronize with business software, and build custom workflows that fit the way they operate.
Fleet operators today expect more, and they should
The days of accepting poor service because “that’s just how the industry works” are over.
Fleet managers expect reliable GPS tracking, accurate ELD logging, strong compliance support, easy-to-use software, fast onboarding, responsive customer service, flexible deployment options, and real-time visibility. That’s exactly what we deliver every single day, and our customer reviews prove it.
There’s a Better Way
To every fleet manager frustrated with poor service. To every business owner tired of being locked into contracts. To every operations leader dealing with slow support, confusing software, unreliable ELD systems, or GPS platforms that create more work than they eliminate.
You have options. The question is: What are you waiting for?
If your current GPS tracking provider is holding your operation back, maybe it’s time to experience the difference for yourself.
We’re ready when you are.
Ready to experience the service your fleet deserves?
Give us a call today →